@import url('https://fonts.googleapis.com/css2?family=Tomorrow:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;1,400&display=swap');

/* ============================================================
   SH Portal — Dark Pro
   Near-black base · Electric blue accent · Dividers not boxes
   ============================================================ */

/* ── Variables ─────────────────────────────────────────────── */
:root {
  --font-sans:  'Tomorrow', system-ui, -apple-system, sans-serif;
  --sidebar-w:  240px;
  --topbar-h:   52px;

  --radius-sm: 4px;
  --radius:    6px;
  --radius-lg: 8px;
  --radius-xl: 12px;

  --transition: all .12s ease;

  /* ── Dark base (default) ── */
  --bg:           #09090b;
  --bg-page:      #09090b;
  --bg-raised:    #111116;
  --bg-elevated:  #18181b;
  --border:       rgba(255,255,255,.08);
  --border-light: rgba(255,255,255,.05);
  --text:         #f2f2f7;
  --text-sub:     #c8c8d4;
  --text-muted:   #8b8b9a;
  --text-dim:     #4a4a5a;
  --text-inverse: #09090b;

  /* Shadows are subtle on dark */
  --shadow-xs: 0 0 0 1px rgba(255,255,255,.04);
  --shadow-sm: 0 2px 8px rgba(0,0,0,.4);
  --shadow:    0 4px 20px rgba(0,0,0,.5);
  --shadow-lg: 0 8px 40px rgba(0,0,0,.6);
  --shadow-xl: 0 20px 60px rgba(0,0,0,.7);

  /* ── Sidebar ── */
  --sb-bg:          #0e0e12;
  --sb-border:      rgba(255,255,255,.06);
  --sb-hover:       rgba(255,255,255,.05);
  --sb-active-bg:   rgba(59,130,246,.14);
  --sb-active-txt:  #93c5fd;
  --sb-active-icon: #60a5fa;
  --sb-text:        #6b6b7e;
  --sb-icon:        #4a4a5a;
  --sb-section:     #3a3a4a;

  /* ── Brand ── */
  --primary:      #3b82f6;
  --primary-dark: #2563eb;
  --primary-deep: #1d4ed8;
  --primary-soft: rgba(59,130,246,.12);
  --primary-mid:  rgba(59,130,246,.18);

  /* ── Status ── */
  --success: #22c55e;
  --warning: #eab308;
  --danger:  #ef4444;
  --info:    #38bdf8;
  --purple:  #a78bfa;
  --orange:  #fb923c;
  --pink:    #f472b6;
  --teal:    #2dd4bf;
}

/* ── Light mode ────────────────────────────────────────────── */
[data-theme="light"] {
  --bg:           #ffffff;
  --bg-page:      #f8fafc;
  --bg-raised:    #f1f5f9;
  --bg-elevated:  #e8eef5;
  --border:       rgba(0,0,0,.08);
  --border-light: rgba(0,0,0,.05);
  --text:         #0f172a;
  --text-sub:     #1e293b;
  --text-muted:   #64748b;
  --text-dim:     #94a3b8;
  --text-inverse: #ffffff;

  --shadow-xs: 0 1px 3px rgba(0,0,0,.06);
  --shadow-sm: 0 2px 6px rgba(0,0,0,.07);
  --shadow:    0 4px 16px rgba(0,0,0,.09);
  --shadow-lg: 0 8px 28px rgba(0,0,0,.12);
  --shadow-xl: 0 20px 48px rgba(0,0,0,.14);
}

/* ── Reset ─────────────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  font-family: var(--font-sans);
  font-size: 14px;
  line-height: 1.6;
  color: var(--text);
  background: var(--bg-page);
  margin: 0;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--primary); text-decoration: none; }
a:hover { color: var(--primary-dark); }

/* ============================================================
   LAYOUT
   ============================================================ */
.crm-layout { display: flex; min-height: 100vh; }

/* ============================================================
   SIDEBAR
   ============================================================ */
.crm-sidebar {
  width: var(--sidebar-w);
  min-height: 100vh;
  background: var(--sb-bg);
  border-right: 1px solid var(--sb-border);
  display: flex;
  flex-direction: column;
  position: fixed;
  left: 0; top: 0; bottom: 0;
  z-index: 1000;
  transition: transform .24s cubic-bezier(.4,0,.2,1);
  overflow-y: auto;
  overflow-x: hidden;
}

.crm-sidebar::-webkit-scrollbar { width: 2px; }
.crm-sidebar::-webkit-scrollbar-track { background: transparent; }
.crm-sidebar::-webkit-scrollbar-thumb { background: var(--sb-border); }

.sb-brand {
  height: var(--topbar-h);
  padding: 0 14px;
  display: flex;
  align-items: center;
  border-bottom: 1px solid var(--sb-border);
  flex-shrink: 0;
}

.sb-brand-link {
  display: flex;
  align-items: center;
  gap: 9px;
  text-decoration: none;
  flex: 1;
  min-width: 0;
}

.sb-brand-icon {
  width: 26px;
  height: 26px;
  background: var(--primary);
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 12px;
  flex-shrink: 0;
}

.sb-brand-name {
  font-size: 13.5px;
  font-weight: 700;
  color: #e4e4e7;
  letter-spacing: -.2px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.sb-nav { flex: 1; padding: 6px 0; }

.sb-section { padding-top: 2px; }

.sb-section-title {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: .07em;
  text-transform: uppercase;
  color: var(--sb-section);
  padding: 12px 16px 4px;
}

.sb-nav-list { list-style: none; margin: 0; padding: 0 8px; }
.sb-nav-item { margin-bottom: 1px; }

.sb-nav-link {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 7px 10px;
  border-radius: var(--radius);
  color: var(--sb-text);
  text-decoration: none;
  font-size: 13px;
  font-weight: 500;
  transition: var(--transition);
  position: relative;
}

.sb-nav-link:hover { background: var(--sb-hover); color: #c8c8d4; }
.sb-nav-link:hover .sb-nav-icon { color: #6b6b7e; }

.sb-nav-link.active {
  background: var(--sb-active-bg);
  color: var(--sb-active-txt);
  font-weight: 600;
}
.sb-nav-link.active .sb-nav-icon { color: var(--sb-active-icon); }
.sb-nav-link.active::before {
  content: '';
  position: absolute;
  left: -8px; top: 20%; bottom: 20%;
  width: 2px;
  background: var(--primary);
  border-radius: 0 2px 2px 0;
}

.sb-nav-icon {
  font-size: 14px;
  color: var(--sb-icon);
  flex-shrink: 0;
  width: 16px;
  text-align: center;
  transition: color .12s;
}

.sb-nav-badge {
  margin-left: auto;
  background: var(--primary-soft);
  color: var(--primary);
  font-size: 10px;
  font-weight: 700;
  padding: 1px 6px;
  border-radius: 20px;
}

.sb-footer {
  border-top: 1px solid var(--sb-border);
  padding: 8px;
  flex-shrink: 0;
}

.sb-user {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 7px 10px;
  border-radius: var(--radius);
  cursor: pointer;
  transition: var(--transition);
}
.sb-user:hover { background: var(--sb-hover); }

.sb-user-avatar {
  width: 28px; height: 28px; border-radius: 50%;
  background: var(--primary-dark);
  color: #fff;
  display: flex; align-items: center; justify-content: center;
  font-size: 11px; font-weight: 700; flex-shrink: 0; overflow: hidden;
}
.sb-user-avatar img { width: 100%; height: 100%; object-fit: cover; }
.sb-user-info { flex: 1; min-width: 0; }

.sb-user-name {
  font-size: 12.5px; font-weight: 600; color: #c8c8d4;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.sb-user-role { font-size: 11px; color: var(--sb-text); line-height: 1.2; }

/* ============================================================
   MAIN / TOPBAR
   ============================================================ */
.crm-main {
  flex: 1;
  margin-left: var(--sidebar-w);
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  min-width: 0;
}

.crm-topbar {
  height: var(--topbar-h);
  background: var(--bg);
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  padding: 0 20px;
  gap: 10px;
  position: sticky;
  top: 0;
  z-index: 100;
}

.topbar-toggle {
  display: none;
  background: none; border: none;
  color: var(--text-muted); font-size: 18px;
  cursor: pointer; padding: 6px;
  border-radius: var(--radius);
  transition: var(--transition); line-height: 1;
}
.topbar-toggle:hover { background: var(--bg-raised); color: var(--text); }

.topbar-search { flex: 1; max-width: 360px; }
.topbar-search-wrap { position: relative; }

.topbar-search-wrap .search-icon {
  position: absolute; left: 10px; top: 50%;
  transform: translateY(-50%);
  color: var(--text-dim); font-size: 12px; pointer-events: none;
}

.topbar-search .search-input {
  width: 100%;
  background: var(--bg-raised);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 6px 34px 6px 30px;
  font-size: 13px; color: var(--text);
  font-family: var(--font-sans); outline: none;
  transition: var(--transition);
}
.topbar-search .search-input:focus {
  border-color: var(--primary);
  background: var(--bg-elevated);
  box-shadow: 0 0 0 2px rgba(59,130,246,.18);
}
.topbar-search .search-input::placeholder { color: var(--text-dim); }

.search-kbd {
  position: absolute; right: 8px; top: 50%; transform: translateY(-50%);
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: 3px; padding: 1px 5px; font-size: 10px;
  color: var(--text-dim); font-family: var(--font-sans);
  display: flex; align-items: center;
}

.topbar-actions { display: flex; align-items: center; gap: 2px; margin-left: auto; }

.topbar-btn {
  background: none; border: none;
  width: 34px; height: 34px; border-radius: var(--radius);
  display: flex; align-items: center; justify-content: center;
  color: var(--text-muted); cursor: pointer;
  transition: var(--transition);
  position: relative; font-size: 15px; text-decoration: none;
}
.topbar-btn:hover { background: var(--bg-raised); color: var(--text); }

.notif-count {
  position: absolute; top: 3px; right: 3px;
  background: var(--danger); color: #fff;
  font-size: 9px; font-weight: 700;
  min-width: 15px; height: 15px;
  border-radius: 8px; display: flex; align-items: center;
  justify-content: center; padding: 0 3px;
  border: 1.5px solid var(--bg);
}

.timer-badge {
  background: var(--primary-soft); color: var(--primary);
  border: 1px solid rgba(59,130,246,.2); border-radius: 20px;
  padding: 4px 10px; font-size: 12px; font-weight: 600;
  font-variant-numeric: tabular-nums;
  cursor: pointer; transition: var(--transition);
  display: flex; align-items: center; gap: 6px;
}
.timer-badge:hover { background: var(--primary); color: #fff; }

.timer-dot {
  width: 5px; height: 5px; border-radius: 50%;
  background: currentColor;
  animation: pulse 1.4s infinite;
}
@keyframes pulse { 0%,100%{opacity:1} 50%{opacity:.3} }

.topbar-user {
  display: flex; align-items: center; gap: 7px;
  padding: 4px 8px; border-radius: var(--radius);
  cursor: pointer; transition: var(--transition);
  border: none; background: none; color: var(--text); margin-left: 2px;
}
.topbar-user:hover { background: var(--bg-raised); }

.topbar-user-avatar {
  width: 28px; height: 28px; border-radius: 50%;
  background: var(--primary-dark); color: #fff;
  display: flex; align-items: center; justify-content: center;
  font-size: 11px; font-weight: 700; overflow: hidden; flex-shrink: 0;
}
.topbar-user-avatar img { width:100%; height:100%; object-fit:cover; }
.topbar-user-name { font-size: 13px; font-weight: 500; color: var(--text-sub); }
.topbar-sep { width: 1px; height: 18px; background: var(--border); margin: 0 4px; }

/* ============================================================
   CONTENT
   ============================================================ */
/* min-width:0 is required on flex items — without it, wide nowrap content (e.g. a
   horizontally-scrolling tab bar) forces this whole column wider instead of scrolling
   internally, which drags the entire page into horizontal scroll on mobile. */
.crm-content { flex: 1; min-width: 0; overflow-x: hidden; padding: 24px; }

.page-header {
  display: flex; align-items: flex-start;
  justify-content: space-between;
  margin-bottom: 20px; gap: 14px;
}
.page-title { font-size: 18px; font-weight: 700; color: var(--text); letter-spacing: -.3px; margin: 0; line-height: 1.3; }
.page-subtitle { font-size: 12.5px; color: var(--text-muted); margin: 3px 0 0; }
.page-actions { display: flex; align-items: center; gap: 6px; flex-shrink: 0; }

/* ============================================================
   CARDS
   ============================================================ */
.card {
  background: var(--bg-raised);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  transition: border-color .14s;
}

.card-header {
  padding: 12px 16px;
  border-bottom: 1px solid var(--border-light);
  display: flex; align-items: center;
  justify-content: space-between; gap: 10px;
  background: transparent;
  border-radius: var(--radius-lg) var(--radius-lg) 0 0;
}
.card-title { font-size: 13.5px; font-weight: 600; color: var(--text); margin: 0; letter-spacing: -.1px; }
.card-subtitle { font-size: 12px; color: var(--text-muted); margin: 1px 0 0; }
.card-body { padding: 16px; }
.card-footer { padding: 11px 16px; border-top: 1px solid var(--border-light); border-radius: 0 0 var(--radius-lg) var(--radius-lg); }

/* ── KPI Cards ── */
.kpi-link { text-decoration: none; display: block; }
.kpi-card {
  background: var(--bg-raised); border: 1px solid var(--border);
  border-radius: var(--radius-lg); padding: 18px;
  display: flex; flex-direction: column;
  transition: border-color .14s, background .14s; height: 100%;
}
.kpi-link:hover .kpi-card { border-color: rgba(59,130,246,.3); background: var(--bg-elevated); }
.kpi-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 14px; }
.kpi-label { font-size: 11px; font-weight: 600; color: var(--text-muted); letter-spacing: .05em; text-transform: uppercase; }
.kpi-icon { width: 32px; height: 32px; border-radius: 7px; display: flex; align-items: center; justify-content: center; font-size: 14px; flex-shrink: 0; }
.kpi-value { font-size: 28px; font-weight: 800; color: var(--text); letter-spacing: -1.2px; line-height: 1; margin-bottom: 10px; font-variant-numeric: tabular-nums; }
.kpi-value.kpi-danger { color: var(--danger); }
.kpi-trend { font-size: 11.5px; font-weight: 600; display: flex; align-items: center; gap: 4px; color: var(--text-dim); margin-top: auto; }
.kpi-trend.up { color: var(--success); }
.kpi-trend.down { color: var(--danger); }
.kpi-card.kpi-card-danger { border-color: rgba(239,68,68,.25); }

/* ── Stat card ── */
.stat-card { background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 16px; display: flex; flex-direction: column; transition: border-color .14s; }
.stat-icon { width: 34px; height: 34px; border-radius: 7px; display: flex; align-items: center; justify-content: center; font-size: 14px; flex-shrink: 0; }
.stat-label { font-size: 11.5px; font-weight: 600; color: var(--text-muted); }
.stat-value { font-size: 24px; font-weight: 800; color: var(--text); letter-spacing: -1px; line-height: 1.1; }
.stat-change { font-size: 11.5px; font-weight: 600; display: flex; align-items: center; gap: 3px; }
.stat-change.up { color: var(--success); }
.stat-change.down { color: var(--danger); }

.stat-card-link { text-decoration: none; display: block; }
.stat-card-clickable { cursor: pointer; }
.stat-card-clickable:hover { border-color: rgba(59,130,246,.3); }
.stat-card-alert  { border-color: rgba(234,179,8,.3); }
.stat-card-danger { border-color: rgba(239,68,68,.3); }

/* ── Secondary stats ── */
.secondary-stats { display: grid; grid-template-columns: repeat(4,1fr); background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius-lg); overflow: hidden; margin-bottom: 20px; }
.sec-stat { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 4px; padding: 16px 10px; text-decoration: none; color: var(--text); border-right: 1px solid var(--border); transition: background .12s; text-align: center; }
.sec-stat:last-child { border-right: none; }
.sec-stat:hover { background: var(--bg-elevated); }
.sec-stat-icon { width: 30px; height: 30px; border-radius: 7px; display: flex; align-items: center; justify-content: center; font-size: 13px; }
.sec-stat-val { font-size: 20px; font-weight: 800; color: var(--text); letter-spacing: -.5px; line-height: 1.1; font-variant-numeric: tabular-nums; }
.sec-stat-lbl { font-size: 11px; font-weight: 500; color: var(--text-muted); }

@media (max-width:575px) {
  .secondary-stats { grid-template-columns: repeat(2,1fr); }
  .sec-stat:nth-child(2) { border-right: none; }
  .sec-stat:nth-child(1), .sec-stat:nth-child(2) { border-bottom: 1px solid var(--border); }
}

/* ── Color icon helpers ── */
.si-indigo, .bg-primary-soft  { background: rgba(59,130,246,.12);  color: var(--primary); }
.si-green,  .bg-success-soft  { background: rgba(34,197,94,.12);   color: var(--success); }
.si-yellow, .bg-warning-soft  { background: rgba(234,179,8,.12);   color: var(--warning); }
.si-red,    .bg-danger-soft   { background: rgba(239,68,68,.12);   color: var(--danger); }
.si-blue,   .bg-info-soft     { background: rgba(56,189,248,.12);  color: var(--info); }
.si-purple  { background: rgba(167,139,250,.12); color: var(--purple); }
.si-orange  { background: rgba(251,146,60,.12);  color: var(--orange); }
.si-teal    { background: rgba(45,212,191,.12);  color: var(--teal); }
.si-wa      { background: rgba(37,211,102,.12);  color: #25d366; }
.si-primary { background: var(--primary-soft);   color: var(--primary); }
.text-wa    { color: #25d366; }
.storage-stat-unit { font-size: 12px; color: var(--text-muted); }
.settings-card-header-wrap { flex-wrap: wrap; gap: 10px; }
.badge-wa { background: rgba(37,211,102,.12); color: #4ade80; }
[data-theme="light"] .badge-wa { color: #16a34a; }
.btn-wa { background: #25d366 !important; color: #fff !important; border-color: #25d366 !important; }
.btn-wa:hover { background: #20ba59 !important; border-color: #20ba59 !important; }
.row-actions-always { display: flex; align-items: center; gap: 4px; }

/* ============================================================
   TABLES
   ============================================================ */
.crm-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.crm-table th {
  font-size: 10.5px; font-weight: 600; letter-spacing: .05em;
  text-transform: uppercase; color: var(--text-dim);
  padding: 9px 14px; border-bottom: 1px solid var(--border);
  text-align: left; background: transparent; white-space: nowrap;
}
.crm-table td {
  padding: 11px 14px; border-bottom: 1px solid var(--border-light);
  color: var(--text-sub); vertical-align: middle;
}
.crm-table tr:last-child td { border-bottom: none; }
.crm-table tbody tr { transition: background .1s; }
.crm-table tbody tr:hover { background: var(--bg-elevated); }
.crm-table .col-actions { text-align: right; white-space: nowrap; }

/* ============================================================
   BUTTONS
   ============================================================ */
.btn {
  font-family: var(--font-sans); font-size: 13px; font-weight: 500;
  border-radius: var(--radius); padding: 7px 14px;
  display: inline-flex; align-items: center; gap: 6px;
  transition: var(--transition); cursor: pointer;
  text-decoration: none; border: 1px solid transparent;
  line-height: 1.4; position: relative; white-space: nowrap; overflow: hidden;
}
.btn:focus-visible { outline: none; box-shadow: 0 0 0 2px var(--bg), 0 0 0 4px var(--primary); }

.ripple { position: absolute; border-radius: 50%; background: rgba(255,255,255,.14); transform: scale(0); animation: ripple-expand .5s ease-out forwards; pointer-events: none; }
@keyframes ripple-expand { to { transform: scale(2.8); opacity: 0; } }

.btn-primary { background: var(--primary); color: #fff; border-color: var(--primary); }
.btn-primary:hover { background: var(--primary-dark); border-color: var(--primary-dark); color: #fff; }
.btn-primary:active { background: var(--primary-deep); }

.btn-secondary { background: var(--bg-elevated); color: var(--text-sub); border-color: var(--border); }
.btn-secondary:hover { background: var(--bg-raised); color: var(--text); }

.btn-success { background: var(--success); color: #fff; border-color: var(--success); }
.btn-success:hover { filter: brightness(1.1); color: #fff; }

.btn-danger { background: var(--danger); color: #fff; border-color: var(--danger); }
.btn-danger:hover { filter: brightness(1.1); color: #fff; }

.btn-warning { background: var(--warning); color: #09090b; border-color: var(--warning); }
.btn-warning:hover { filter: brightness(1.05); }

.btn-ghost { background: transparent; color: var(--text-muted); border-color: transparent; }
.btn-ghost:hover { background: var(--bg-raised); color: var(--text); }

.btn-outline-primary { background: transparent; color: var(--primary); border-color: var(--border); }
.btn-outline-primary:hover { border-color: var(--primary); background: var(--primary-soft); }

.btn-sm  { padding: 4px 10px; font-size: 12px; border-radius: var(--radius-sm); }
.btn-lg  { padding: 9px 20px; font-size: 14.5px; }
.btn-icon { padding: 6px; }
.btn-icon.btn-sm { padding: 4px 5px; }

.btn.loading::after {
  content: ''; display: inline-block; width: 12px; height: 12px;
  border: 2px solid rgba(255,255,255,.3); border-top-color: currentColor;
  border-radius: 50%; animation: spin .6s linear infinite; margin-left: 4px;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ============================================================
   BADGES
   ============================================================ */
.badge {
  font-size: 10.5px; font-weight: 600; padding: 2px 7px; border-radius: 20px;
  display: inline-flex; align-items: center; gap: 4px; white-space: nowrap; line-height: 1.5;
}
.badge-success   { background: rgba(34,197,94,.14);   color: #4ade80; }
.badge-danger    { background: rgba(239,68,68,.14);   color: #f87171; }
.badge-warning   { background: rgba(234,179,8,.14);   color: #facc15; }
.badge-info      { background: rgba(56,189,248,.14);  color: #38bdf8; }
.badge-primary   { background: rgba(59,130,246,.14);  color: #93c5fd; }
.badge-secondary { background: rgba(255,255,255,.08); color: var(--text-muted); }
.badge-purple    { background: rgba(167,139,250,.14); color: #c4b5fd; }
.badge-orange    { background: rgba(251,146,60,.14);  color: #fdba74; }
.badge-dark      { background: rgba(255,255,255,.08); color: var(--text-muted); }

[data-theme="light"] .badge-success   { background: rgba(22,163,74,.10);  color: #15803d; }
[data-theme="light"] .badge-danger    { background: rgba(220,38,38,.10);  color: #dc2626; }
[data-theme="light"] .badge-warning   { background: rgba(202,138,4,.10);  color: #b45309; }
[data-theme="light"] .badge-info      { background: rgba(2,132,199,.10);  color: #0284c7; }
[data-theme="light"] .badge-primary   { background: rgba(37,99,235,.10);  color: #2563eb; }
[data-theme="light"] .badge-secondary { background: rgba(0,0,0,.06);      color: #6b7280; }
[data-theme="light"] .badge-purple    { background: rgba(109,40,217,.10); color: #7c3aed; }
[data-theme="light"] .badge-orange    { background: rgba(234,88,12,.10);  color: #ea580c; }

.bg-success-subtle { background: rgba(34,197,94,.12)  !important; }
.bg-danger-subtle  { background: rgba(239,68,68,.12)  !important; }
.bg-warning-subtle { background: rgba(234,179,8,.12)  !important; }
.bg-info-subtle    { background: rgba(56,189,248,.12) !important; }
.bg-primary-subtle { background: rgba(59,130,246,.12) !important; }

.text-success { color: var(--success) !important; }
.text-danger  { color: var(--danger)  !important; }
.text-warning { color: var(--warning) !important; }
.text-info    { color: var(--info)    !important; }
.text-primary { color: var(--primary) !important; }
.text-primary-emphasis { color: var(--primary-dark) !important; }

/* ============================================================
   FORMS
   ============================================================ */
.form-label { font-size: 12.5px; font-weight: 600; color: var(--text-sub); margin-bottom: 5px; display: block; }

.form-control, .form-select {
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 7px 11px;
  font-size: 13px; color: var(--text); width: 100%;
  transition: var(--transition); font-family: var(--font-sans);
  outline: none; -webkit-appearance: none; line-height: 1.5;
}
.form-control:focus, .form-select:focus {
  border-color: var(--primary); background: var(--bg-elevated);
  box-shadow: 0 0 0 2px rgba(59,130,246,.18);
}
.form-control::placeholder { color: var(--text-dim); }
textarea.form-control { min-height: 88px; resize: vertical; }
.form-text { font-size: 11.5px; color: var(--text-muted); margin-top: 3px; }
.form-check-input { width: 14px; height: 14px; border: 1px solid var(--border); border-radius: 3px; cursor: pointer; accent-color: var(--primary); background: var(--bg-elevated); }
.form-check-input:focus { box-shadow: 0 0 0 2px rgba(59,130,246,.2); }
.form-switch .form-check-input { width: 2.2em; height: 1.2em; border-radius: 2em; }
.form-check-input:checked { background-color: var(--primary); border-color: var(--primary); }
.form-check-input:checked[type="checkbox"] { background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='-4 -4 8 8'%3e%3ccircle r='3' fill='%23fff'/%3e%3c/svg%3e"); }

.input-group { display: flex; }
.input-group .form-control:not(:last-child) { border-radius: var(--radius) 0 0 var(--radius); }
.input-group .form-control:not(:first-child) { border-radius: 0 var(--radius) var(--radius) 0; }
.input-group-text { background: var(--bg-elevated); border: 1px solid var(--border); color: var(--text-muted); padding: 7px 11px; font-size: 13px; display: flex; align-items: center; }
.input-group-text:first-child { border-radius: var(--radius) 0 0 var(--radius); border-right: 0; }
.input-group-text:last-child  { border-radius: 0 var(--radius) var(--radius) 0; border-left: 0; }

/* ============================================================
   FILTER BAR
   ============================================================ */
.filter-bar { background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius-lg); margin-bottom: 16px; overflow: hidden; }
.filter-bar-header { display: flex; align-items: center; gap: 8px; padding: 10px 14px; font-size: 12px; font-weight: 600; color: var(--text-muted); border-bottom: 1px solid var(--border-light); cursor: pointer; user-select: none; }
.filter-bar-header i { font-size: 12px; }
.filter-active-badge { background: var(--primary-soft); color: var(--primary); font-size: 10px; font-weight: 700; padding: 1px 6px; border-radius: 10px; }
.filter-bar-header a.ms-auto { margin-left: auto; font-size: 11.5px; font-weight: 500; color: var(--text-muted); text-decoration: none; padding: 2px 7px; border-radius: var(--radius-sm); transition: var(--transition); }
.filter-bar-header a.ms-auto:hover { background: var(--bg-elevated); color: var(--danger); }
.filter-bar-inner { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; padding: 10px 12px; }
.filter-search { flex: 1; min-width: 160px; }
.input-icon-wrap { position: relative; display: flex; align-items: center; }
.input-icon-wrap > i { position: absolute; left: 10px; color: var(--text-dim); font-size: 12px; pointer-events: none; z-index: 1; }
.input-icon-wrap .form-control, .input-icon-wrap .form-select { padding-left: 32px; }
.filter-divider { width: 1px; height: 24px; background: var(--border); flex-shrink: 0; margin: 0 2px; }
.filter-status-tabs { display: flex; align-items: center; gap: 2px; flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none; }
.filter-status-tabs::-webkit-scrollbar { display: none; }
.filter-tab { display: inline-flex; align-items: center; padding: 3px 10px; border-radius: 20px; font-size: 12px; font-weight: 500; color: var(--text-muted); text-decoration: none; white-space: nowrap; transition: var(--transition); border: 1px solid transparent; background: transparent; }
.filter-tab:hover { background: var(--bg-elevated); color: var(--text); }
.filter-tab.active { background: var(--primary-soft); color: var(--primary); font-weight: 600; border-color: rgba(59,130,246,.2); }
.filter-tab-success.active { background: rgba(34,197,94,.1); color: var(--success); border-color: rgba(34,197,94,.2); }
.filter-tab-danger.active  { background: rgba(239,68,68,.1); color: var(--danger);  border-color: rgba(239,68,68,.2); }
.filter-tab-warning.active { background: rgba(234,179,8,.1); color: var(--warning); border-color: rgba(234,179,8,.2); }
.filter-tab-info.active    { background: rgba(56,189,248,.1); color: var(--info);   border-color: rgba(56,189,248,.2); }
.filter-select { flex-shrink: 0; min-width: 130px; }
.filter-select .form-select { font-size: 12.5px; padding-top: 6px; padding-bottom: 6px; padding-left: 32px; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%236b6b7e' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='m2 5 6 6 6-6'/%3e%3c/svg%3e"); background-repeat: no-repeat; background-position: right 9px center; background-size: 11px; padding-right: 28px; }
.filter-actions { flex-shrink: 0; display: flex; align-items: center; gap: 5px; }

/* ============================================================
   BULK BAR
   ============================================================ */
.bulk-bar { position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%) translateY(120px); z-index: 1050; background: #18181b; border: 1px solid rgba(255,255,255,.1); border-radius: 40px; box-shadow: 0 8px 40px rgba(0,0,0,.6); transition: transform .3s cubic-bezier(.34,1.56,.64,1), opacity .2s; white-space: nowrap; opacity: 0; pointer-events: none; }
.bulk-bar.show { transform: translateX(-50%) translateY(0); opacity: 1; pointer-events: all; }
.bulk-bar form { display: flex; align-items: center; padding: 6px 6px 6px 16px; }
.bulk-count { font-size: 12.5px; font-weight: 700; color: #fff; padding-right: 12px; }
.bulk-bar .vr { width: 1px; height: 18px; background: rgba(255,255,255,.12); flex-shrink: 0; margin: 0 10px 0 0; }
.bulk-bar .form-select { background-color: rgba(255,255,255,.06); border: 1px solid rgba(255,255,255,.12); border-radius: 20px; color: #fff; font-size: 12.5px; font-weight: 500; padding: 5px 28px 5px 12px; width: auto; cursor: pointer; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='rgba(255,255,255,0.5)' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='m2 5 6 6 6-6'/%3e%3c/svg%3e"); background-repeat: no-repeat; background-position: right 9px center; background-size: 10px; }
.bulk-bar .form-select:focus { box-shadow: 0 0 0 2px rgba(59,130,246,.3); outline: none; }
.bulk-bar .form-select option { background: #18181b; color: #fff; }
.bulk-bar .btn-apply { background: var(--primary); color: #fff; border: none; border-radius: 24px; padding: 5px 16px; font-size: 12.5px; font-weight: 600; cursor: pointer; transition: background .14s; margin-left: 6px; font-family: var(--font-sans); }
.bulk-bar .btn-apply:hover { background: var(--primary-dark); }
.bulk-bar .btn-close-bulk { background: rgba(255,255,255,.06); border: none; border-radius: 50%; width: 30px; height: 30px; display: flex; align-items: center; justify-content: center; color: rgba(255,255,255,.5); cursor: pointer; transition: var(--transition); margin-left: 4px; flex-shrink: 0; font-family: var(--font-sans); }
.bulk-bar .btn-close-bulk:hover { background: rgba(255,255,255,.12); color: #fff; }
@media (max-width:991px) { .bulk-bar { bottom: 76px; } }

/* ============================================================
   TABS / DROPDOWN / MODAL / ALERTS
   ============================================================ */
.crm-tabs { display: flex; border-bottom: 1px solid var(--border); margin-bottom: 18px; overflow-x: auto; overflow-y: hidden; -webkit-overflow-scrolling: touch; scrollbar-width: none; }
.crm-tabs::-webkit-scrollbar { display: none; }
.crm-tab { padding: 8px 16px; font-size: 13px; font-weight: 500; color: var(--text-muted); text-decoration: none; border-bottom: 2px solid transparent; transition: var(--transition); display: flex; align-items: center; gap: 5px; margin-bottom: -1px; white-space: nowrap; flex-shrink: 0; }
.crm-tab:hover { color: var(--text); }
.crm-tab.active { color: var(--text); border-bottom-color: var(--primary); font-weight: 600; }

.dropdown-menu { background: var(--bg-elevated); border: 1px solid var(--border); border-radius: var(--radius-lg); box-shadow: 0 8px 40px rgba(0,0,0,.6), 0 0 0 1px rgba(255,255,255,.04); padding: 4px; min-width: 170px; font-size: 13px; }
.dropdown-item { padding: 7px 10px; border-radius: var(--radius-sm); color: var(--text-sub); display: flex; align-items: center; gap: 7px; transition: var(--transition); font-size: 13px; }
.dropdown-item:hover { background: var(--bg-raised); color: var(--text); }
.dropdown-item.text-danger:hover { background: rgba(239,68,68,.1); color: var(--danger); }
.dropdown-divider { border-top: 1px solid var(--border-light); margin: 3px -4px; }
.dropdown-header { padding: 7px 10px 3px; font-size: 10.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; color: var(--text-dim); }

.modal-content { background: var(--bg-elevated); border: 1px solid var(--border); border-radius: var(--radius-xl); box-shadow: 0 24px 80px rgba(0,0,0,.8); }
.modal-header { padding: 16px 20px; border-bottom: 1px solid var(--border-light); border-radius: var(--radius-xl) var(--radius-xl) 0 0; }
.modal-title { font-size: 14.5px; font-weight: 700; color: var(--text); }
.modal-body { padding: 18px 20px; }
.modal-footer { padding: 12px 20px; border-top: 1px solid var(--border-light); border-radius: 0 0 var(--radius-xl) var(--radius-xl); gap: 6px; }

.alert { padding: 10px 14px; border-radius: var(--radius); font-size: 13px; display: flex; align-items: flex-start; gap: 8px; border: 1px solid transparent; }
.alert-success { background: rgba(34,197,94,.1);  border-color: rgba(34,197,94,.2);  color: #4ade80; }
.alert-danger  { background: rgba(239,68,68,.1);  border-color: rgba(239,68,68,.2);  color: #f87171; }
.alert-warning { background: rgba(234,179,8,.1);  border-color: rgba(234,179,8,.2);  color: #facc15; }
.alert-info    { background: rgba(56,189,248,.1); border-color: rgba(56,189,248,.2); color: #38bdf8; }
.alert-light   { background: var(--bg-raised); border-color: var(--border); color: var(--text-muted); }
[data-theme="light"] .alert-success { color: #15803d; background: rgba(22,163,74,.08); }
[data-theme="light"] .alert-danger  { color: #dc2626; background: rgba(220,38,38,.08); }
[data-theme="light"] .alert-warning { color: #b45309; background: rgba(202,138,4,.08); }
[data-theme="light"] .alert-info    { color: #0284c7; background: rgba(2,132,199,.08); }

/* ============================================================
   AVATAR / PAGINATION / PROGRESS / TIMELINE / EMPTY STATE
   ============================================================ */
.avatar { width: 34px; height: 34px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 700; flex-shrink: 0; overflow: hidden; background: var(--primary-dark); color: #fff; }
.avatar img { width:100%; height:100%; object-fit:cover; }
.avatar-sm  { width: 26px; height: 26px; font-size: 10px; }
.avatar-lg  { width: 40px; height: 40px; font-size: 16px; }
.avatar-xl  { width: 60px; height: 60px; font-size: 20px; }

.pagination { gap: 3px; flex-wrap: wrap; }
.page-item .page-link { background: var(--bg-raised); border: 1px solid var(--border); color: var(--text-muted); border-radius: var(--radius) !important; padding: 5px 10px; font-size: 12.5px; transition: var(--transition); font-family: var(--font-sans); }
.page-item .page-link:hover { background: var(--bg-elevated); border-color: var(--primary); color: var(--primary); }
.page-item.active .page-link { background: var(--primary); border-color: var(--primary); color: #fff; }

.progress { height: 4px; background: var(--bg-elevated); border-radius: 2px; overflow: hidden; border: none; }
.progress-bar { height: 100%; border-radius: 2px; background: var(--primary); transition: width .4s ease; }

.timeline { position: relative; padding-left: 24px; }
.timeline::before { content: ''; position: absolute; left: 7px; top: 0; bottom: 0; width: 1px; background: var(--border); }
.timeline-item { position: relative; margin-bottom: 16px; }
.timeline-dot { position: absolute; left: -21px; top: 4px; width: 8px; height: 8px; border-radius: 50%; background: var(--primary); border: 2px solid var(--bg-raised); }
.timeline-time { font-size: 11px; color: var(--text-dim); margin-bottom: 2px; }
.timeline-content { font-size: 13px; color: var(--text-sub); }

.empty-state { text-align: center; padding: 48px 24px; color: var(--text-muted); }
.empty-state-icon { font-size: 38px; color: var(--text-dim); margin-bottom: 12px; }
.empty-state-title { font-size: 15px; font-weight: 700; color: var(--text); margin-bottom: 6px; }
.empty-state-text { font-size: 13px; max-width: 300px; margin: 0 auto 18px; line-height: 1.6; }

/* ============================================================
   KANBAN / FILE CARDS / NOTIFICATIONS
   ============================================================ */
.kanban-board { display: flex; gap: 12px; overflow-x: auto; padding-bottom: 14px; min-height: 560px; }
.kanban-col { min-width: 256px; max-width: 256px; background: var(--bg-raised); border-radius: var(--radius-lg); border: 1px solid var(--border); display: flex; flex-direction: column; }
.kanban-col-header { padding: 10px 12px; border-bottom: 1px solid var(--border); display: flex; align-items: center; justify-content: space-between; font-size: 12.5px; font-weight: 600; color: var(--text); flex-shrink: 0; }
.kanban-count { background: var(--bg-elevated); border: 1px solid var(--border); color: var(--text-muted); font-size: 10.5px; font-weight: 600; padding: 1px 6px; border-radius: 10px; }
.kanban-cards { flex: 1; padding: 8px; display: flex; flex-direction: column; gap: 6px; overflow-y: auto; }
.kanban-card { background: var(--bg-elevated); border: 1px solid var(--border); border-radius: var(--radius); padding: 10px; cursor: grab; transition: var(--transition); }
.kanban-card:hover { border-color: var(--primary); }
.kanban-card:active { cursor: grabbing; }
.kanban-card.dragging { opacity: .4; transform: rotate(1deg); }

.file-card { background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius); padding: 14px; display: flex; flex-direction: column; align-items: center; text-align: center; gap: 8px; transition: var(--transition); cursor: pointer; }
.file-card:hover { border-color: var(--primary); background: var(--bg-elevated); }
.file-card.locked { opacity: .5; }
.file-icon { font-size: 30px; }
.file-name { font-size: 12px; font-weight: 500; color: var(--text); word-break: break-all; }
.file-size { font-size: 10.5px; color: var(--text-muted); }

.notif-list { max-height: 340px; overflow-y: auto; }
.notif-item { display: flex; gap: 10px; padding: 10px 14px; transition: var(--transition); border-bottom: 1px solid var(--border-light); cursor: pointer; }
.notif-item:hover { background: var(--bg-raised); }
.notif-item.unread { background: var(--primary-soft); }
.notif-item:last-child { border-bottom: none; }
.notif-icon { width: 28px; height: 28px; border-radius: 50%; background: var(--bg-raised); display: flex; align-items: center; justify-content: center; font-size: 12px; flex-shrink: 0; color: var(--primary); }
.notif-title { font-size: 12.5px; font-weight: 600; color: var(--text); }
.notif-body  { font-size: 11.5px; color: var(--text-muted); margin-top: 1px; }
.notif-time  { font-size: 10.5px; color: var(--text-dim); margin-top: 2px; }

/* ============================================================
   MOONTIME / PRELOADER
   ============================================================ */
@font-face {
  font-family: 'MoonTime';
  src: url('/fonts/moontime/MoonTime-Regular.ttf') format('truetype'),
       url('/fonts/moontime/MoonTime-Regular.otf') format('opentype');
  font-weight: normal; font-style: normal; font-display: block;
}

#pagePreloader { position: fixed; inset: 0; background: var(--bg); z-index: 9999; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 20px; transition: opacity .4s ease; }
#pagePreloader.hidden { opacity: 0; pointer-events: none; }

.pl-name { font-family: 'MoonTime', cursive; font-size: 80px; line-height: 1; background: linear-gradient(135deg, var(--primary) 0%, #818cf8 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; animation: pl-fade-in .7s ease forwards; opacity: 0; letter-spacing: 2px; }
.pl-bar-wrap { width: 100px; height: 1px; background: var(--border); border-radius: 1px; overflow: hidden; animation: pl-fade-in .7s ease .2s forwards; opacity: 0; }
.pl-bar { height: 100%; background: linear-gradient(90deg, var(--primary), #818cf8); animation: pl-slide 1.4s ease-in-out infinite; }

@keyframes pl-fade-in { to { opacity: 1; } }
@keyframes pl-slide { 0%{width:0%;margin-left:0} 50%{width:60%;margin-left:20%} 100%{width:0%;margin-left:100%} }

/* ============================================================
   MOBILE SEARCH / BOTTOM NAV
   ============================================================ */
.mobile-search-overlay { position: fixed; inset: 0; background: rgba(0,0,0,.75); backdrop-filter: blur(8px); z-index: 2000; display: none; padding: 16px; }
.mobile-search-overlay.show, .mobile-search-overlay.open { display: flex; flex-direction: column; gap: 10px; }
.mobile-search-box { background: var(--bg-elevated); border-radius: var(--radius-lg); border: 1px solid var(--primary); display: flex; align-items: center; gap: 8px; padding: 10px 14px; box-shadow: 0 8px 40px rgba(0,0,0,.6); }
.mobile-search-box i { color: var(--text-muted); font-size: 15px; }
.mobile-search-input { flex: 1; border: none; outline: none; background: transparent; font-size: 14px; color: var(--text); font-family: var(--font-sans); }
.mobile-search-close { background: none; border: none; color: var(--text-muted); cursor: pointer; font-size: 15px; padding: 2px; }
.mobile-search-results { background: var(--bg-elevated); border-radius: var(--radius-lg); border: 1px solid var(--border); max-height: 60vh; overflow-y: auto; box-shadow: 0 8px 40px rgba(0,0,0,.5); }

.mobile-bottom-nav { position: fixed; bottom: 0; left: 0; right: 0; background: var(--bg-elevated); border-top: 1px solid var(--border); display: flex; align-items: center; padding: 5px 0; z-index: 500; }
.mbn-item { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 2px; text-decoration: none; color: var(--text-dim); padding: 5px 3px; transition: var(--transition); }
.mbn-item.active { color: var(--primary); }
.mbn-icon { font-size: 19px; }
.mbn-label { font-size: 10px; font-weight: 600; }
.mbn-create { flex: 0 0 60px; padding: 0; }
.mbn-create-btn { width: 40px; height: 40px; background: var(--primary); border-radius: 12px; display: flex; align-items: center; justify-content: center; color: #fff; font-size: 18px; box-shadow: 0 4px 16px rgba(59,130,246,.5); }

/* ============================================================
   SCROLLBAR
   ============================================================ */
::-webkit-scrollbar { width: 4px; height: 4px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 2px; }
::-webkit-scrollbar-thumb:hover { background: rgba(255,255,255,.15); }

/* ============================================================
   UTILITIES
   ============================================================ */
.text-truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cursor-pointer { cursor: pointer; }
.divider { border: none; border-top: 1px solid var(--border); margin: 14px 0; }
.border-0 { border: none !important; }
.fs-11{font-size:11px!important} .fs-12{font-size:12px!important} .fs-13{font-size:13px!important}
.fs-14{font-size:14px!important} .fs-15{font-size:15px!important} .fs-16{font-size:16px!important}
.fs-18{font-size:18px!important} .fs-20{font-size:20px!important} .fs-24{font-size:24px!important}
.fw-500{font-weight:500!important} .fw-600{font-weight:600!important}
.fw-700{font-weight:700!important} .fw-800{font-weight:800!important}
.fw-semibold{font-weight:600!important}
.gap-1{gap:4px!important} .gap-2{gap:8px!important} .gap-3{gap:12px!important} .gap-4{gap:16px!important} .gap-5{gap:20px!important}
.lh-1{line-height:1!important} .opacity-60{opacity:.6} .bg-muted{background:var(--bg-raised)!important} .pe-none{pointer-events:none!important}
.text-muted { color: var(--text-muted) !important; }
.text-body  { color: var(--text)       !important; }
.bg-body    { background: var(--bg)    !important; }
.border     { border-color: var(--border) !important; }
.border-top    { border-top-color: var(--border)    !important; }
.border-bottom { border-bottom-color: var(--border) !important; }

/* ============================================================
   ANIMATIONS / RESPONSIVE
   ============================================================ */
@keyframes fadeIn { from{opacity:0;transform:translateY(4px)} to{opacity:1;transform:translateY(0)} }
.fade-in { animation: fadeIn .16s ease forwards; }

@media (max-width:1024px) {
  .crm-sidebar { transform: translateX(-100%); box-shadow: 0 0 80px rgba(0,0,0,.9); }
  .crm-sidebar.open { transform: translateX(0); }
  .crm-main { margin-left: 0; }
  .topbar-toggle { display: flex; }
  .crm-overlay { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.7); z-index: 999; opacity: 0; pointer-events: none; transition: opacity .22s ease; }
  .crm-overlay.visible { opacity: 1; pointer-events: all; }
}
@media (max-width:768px) {
  .crm-content { padding: 14px; }
  .page-header { flex-direction: column; align-items: flex-start; }
  .kanban-board { flex-direction: column; }
  .kanban-col { min-width: 100%; max-width: 100%; }
}
@media (max-width:992px) { .crm-content { padding-bottom: 76px; } }

/* ============================================================
   SWEETALERT2
   ============================================================ */
.swal2-popup { font-family: var(--font-sans)!important; border-radius: var(--radius-xl)!important; background: var(--bg-elevated)!important; border: 1px solid var(--border)!important; color: var(--text)!important; }
.swal2-title { font-size: 17px!important; font-weight: 700!important; color: var(--text)!important; }
.swal2-html-container { font-size: 13.5px!important; color: var(--text-muted)!important; }
.swal2-confirm { background: var(--primary)!important; font-family: var(--font-sans)!important; }
.swal2-cancel { background: var(--bg-raised)!important; color: var(--text-sub)!important; font-family: var(--font-sans)!important; }

/* ============================================================
   SIDEBAR COLLAPSED
   ============================================================ */
@media (min-width:1025px) {
  .crm-sidebar.sb-collapsed { width: 52px; overflow: visible; }
  .crm-sidebar.sb-collapsed .sb-brand-name,
  .crm-sidebar.sb-collapsed .sb-section-title,
  .crm-sidebar.sb-collapsed .sb-nav-link span:not(.sb-nav-icon),
  .crm-sidebar.sb-collapsed .sb-nav-badge,
  .crm-sidebar.sb-collapsed .sb-user-info { display: none; }
  .crm-sidebar.sb-collapsed .sb-brand { justify-content: center; padding: 0; }
  .crm-sidebar.sb-collapsed .sb-nav-list { padding: 0 6px; }
  .crm-sidebar.sb-collapsed .sb-nav-link { justify-content: center; padding: 8px; }
  .crm-sidebar.sb-collapsed .sb-nav-icon { width: auto; font-size: 16px; }
  .crm-sidebar.sb-collapsed .sb-footer { padding: 8px 6px; }
  .crm-sidebar.sb-collapsed .sb-user { justify-content: center; padding: 7px; }
  .crm-sidebar.sb-collapsed + .crm-main { margin-left: 52px; }
  .crm-sidebar.sb-collapsed .sb-nav-link::before { display: none; }
  .crm-sidebar.sb-collapsed .sb-nav-link::after { content: attr(data-tooltip); position: absolute; left: calc(100% + 10px); top: 50%; transform: translateY(-50%); background: var(--bg-elevated); border: 1px solid var(--border); color: var(--text); font-size: 11.5px; font-weight: 600; padding: 4px 9px; border-radius: 5px; white-space: nowrap; pointer-events: none; opacity: 0; transition: opacity .12s ease; z-index: 999; box-shadow: 0 4px 20px rgba(0,0,0,.5); }
  .crm-sidebar.sb-collapsed .sb-nav-link:hover::after { opacity: 1; }
}

/* ============================================================
   SETTINGS DESIGN SYSTEM
   ============================================================ */
.settings-nav-card { background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 6px; position: sticky; top: 66px; }
.sn-group { margin-bottom: 2px; }
.sn-group + .sn-group { margin-top: 5px; padding-top: 5px; border-top: 1px solid var(--border-light); }
.sn-group-title { font-size: 9.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .8px; color: var(--text-dim); padding: 5px 9px 2px; }
.sn-link { display: flex; align-items: center; gap: 8px; padding: 6px 9px; border-radius: 6px; color: var(--text-muted); text-decoration: none; font-size: 12.5px; font-weight: 500; transition: background .12s, color .12s; }
.sn-link:hover  { background: var(--bg-elevated); color: var(--text); }
.sn-link.active { background: var(--primary-soft); color: var(--primary); font-weight: 600; }
.sn-icon { font-size: 13px; width: 15px; text-align: center; flex-shrink: 0; }
.sn-ext  { font-size: 9px; margin-left: auto; opacity: .4; }

@media (max-width:991.98px) {
  .settings-nav-card { position: static; display: flex; flex-direction: row; flex-wrap: nowrap; overflow-x: auto; scrollbar-width: none; gap: 3px; padding: 3px 3px 5px; border-radius: 14px; margin-bottom: 4px; }
  .settings-nav-card::-webkit-scrollbar { display: none; }
  .sn-group { display: flex; flex-direction: row; flex-wrap: nowrap; gap: 3px; margin: 0; padding: 0; border: none; flex-shrink: 0; padding-left: 5px; border-left: 1px solid var(--border); }
  .sn-group:first-child { padding-left: 0; border-left: none; }
  .sn-group + .sn-group { margin-top: 0; border-top: none; padding-top: 0; }
  .sn-group-title { display: none; }
  .sn-link { flex-shrink: 0; white-space: nowrap; padding: 5px 10px; border-radius: 20px; }
  .sn-ext { display: none; }
}

.settings-card-header { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; row-gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--border-light); }
.settings-card-title { display: flex; align-items: center; gap: 11px; min-width: 0; }
.settings-card-icon { width: 34px; height: 34px; border-radius: 8px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; background: var(--primary-soft); color: var(--primary); font-size: 15px; }
.settings-card-label { font-size: 13.5px; font-weight: 600; color: var(--text); line-height: 1.3; }
.settings-card-desc  { font-size: 11.5px; color: var(--text-muted); margin-top: 2px; }
@media (max-width:575px) {
  .settings-card-header { justify-content: flex-start; }
  .settings-card-title { flex-basis: 100%; }
}
.settings-section { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .6px; color: var(--text-dim); margin: 18px 0 14px; padding-bottom: 7px; border-bottom: 1px solid var(--border-light); display: flex; align-items: center; gap: 7px; }
.settings-section:first-child { margin-top: 0; }
.storage-stat { background: var(--bg-raised); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 14px 16px; display: flex; align-items: center; gap: 12px; }
.storage-stat-icon { width: 36px; height: 36px; border-radius: 8px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; font-size: 16px; }
.storage-stat-value { font-size: 18px; font-weight: 700; color: var(--text); line-height: 1; margin-bottom: 2px; }
.storage-stat-label { font-size: 11.5px; color: var(--text-muted); }
.portal-url-banner { display: flex; align-items: center; gap: 12px; background: var(--primary-soft); border: 1px solid rgba(59,130,246,.2); border-radius: var(--radius-lg); padding: 12px 16px; margin-bottom: 16px; }
.portal-url-banner i { font-size: 18px; color: var(--primary); flex-shrink: 0; }
.portal-url-banner strong { font-size: 12.5px; color: var(--text); }
.portal-url-banner a { font-size: 12.5px; color: var(--primary); }
.portal-url-banner a:hover { text-decoration: underline; }
.channel-card { display: flex; flex-direction: column; height: 100%; }
.channel-card .channel-body { flex: 1; padding: 16px 16px 0; }
.channel-card .channel-footer { padding: 12px 16px 16px; }
.channel-card p { font-size: 12.5px; color: var(--text-muted); line-height: 1.6; margin: 0; }
.settings-tabs { display: flex; gap: 2px; padding: 3px; background: var(--bg-raised); border: 1px solid var(--border); border-radius: 8px; margin-bottom: 18px; overflow-x: auto; scrollbar-width: none; }
.settings-tabs::-webkit-scrollbar { display: none; }
.settings-tab { display: flex; align-items: center; gap: 5px; padding: 6px 12px; border-radius: 6px; border: none; background: transparent; font-size: 12.5px; font-weight: 500; color: var(--text-muted); cursor: pointer; white-space: nowrap; flex-shrink: 0; transition: background .12s, color .12s; }
.settings-tab:hover { background: var(--bg-elevated); color: var(--text); }
.settings-tab.active { background: var(--bg-elevated); color: var(--text); font-weight: 600; box-shadow: 0 0 0 1px var(--border); }
.settings-tab .badge { font-size: 9.5px; }
.status-banner { display: flex; align-items: center; gap: 12px; padding: 12px 16px; border-radius: var(--radius-lg); border: 1px solid var(--border); background: var(--bg-raised); margin-bottom: 16px; }
.status-banner.active   { background: rgba(34,197,94,.06);  border-color: rgba(34,197,94,.2); }
.status-banner.wa-active { background: rgba(37,211,102,.06); border-color: rgba(37,211,102,.2); }
.wa-format-banner { display: flex; align-items: center; gap: 12px; padding: 12px 16px; border-radius: var(--radius-lg); background: rgba(37,211,102,.06); border: 1px solid rgba(37,211,102,.2); margin-bottom: 16px; }
.wa-format-banner i { font-size: 18px; flex-shrink: 0; }
.wa-format-banner strong { font-size: 12.5px; color: var(--text); display: block; margin-bottom: 3px; }
.wa-format-banner .fmt-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.wa-format-banner .fmt-chip { font-size: 11.5px; color: var(--text-muted); }
.filter-inline { display: flex; flex-wrap: wrap; gap: 7px; align-items: center; padding: 10px 14px; }
.filter-inline .form-control, .filter-inline .form-select { font-size: 12.5px; }

/* ============================================================
   SEARCH DROPDOWN
   ============================================================ */
.search-results-dropdown { position: absolute; top: calc(100% + 6px); left: 0; right: 0; background: var(--bg-elevated); border: 1px solid var(--border); border-radius: var(--radius-lg); box-shadow: 0 12px 48px rgba(0,0,0,.7); z-index: 9999; overflow: hidden; display: none; max-height: 420px; overflow-y: auto; }
.search-results-dropdown.open { display: block; animation: fadeIn .1s ease; }
.search-result-group-title { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .06em; color: var(--text-dim); padding: 9px 12px 3px; }
.search-result-item { display: flex; align-items: center; gap: 9px; padding: 8px 12px; text-decoration: none; transition: var(--transition); color: var(--text); }
.search-result-item:hover, .search-result-item.focused { background: var(--bg-raised); }
.search-result-item-icon { width: 28px; height: 28px; border-radius: 6px; display: flex; align-items: center; justify-content: center; font-size: 12px; flex-shrink: 0; }
.search-result-item-meta { font-size: 11.5px; color: var(--text-muted); }
.search-empty { padding: 18px 12px; text-align: center; color: var(--text-muted); font-size: 13px; }
.bg-purple-soft { background: rgba(167,139,250,.12); color: var(--purple); }
.mobile-search-result-item { display: flex; align-items: center; gap: 9px; padding: 10px 14px; text-decoration: none; color: var(--text); border-bottom: 1px solid var(--border-light); transition: var(--transition); }
.mobile-search-result-item:hover { background: var(--bg-raised); }
.mobile-search-result-item:last-child { border-bottom: none; }
.mobile-search-result-type { font-size: 9.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; background: var(--primary-soft); color: var(--primary); padding: 2px 6px; border-radius: 3px; flex-shrink: 0; }
.mobile-search-result-title { font-size: 13px; font-weight: 500; color: var(--text); }
.mobile-search-result-sub   { font-size: 11.5px; color: var(--text-muted); }

/* ============================================================
   MISC BOOTSTRAP COMPAT
   ============================================================ */
.modal-backdrop { background: rgba(0,0,0,.75); }
body { background-color: var(--bg-page); }
.dropdown-menu .card-header { display: flex; align-items: center; justify-content: space-between; background: transparent; border-bottom: 1px solid var(--border-light); border-radius: 0; }
.card .table-responsive { border-radius: 0 0 var(--radius-lg) var(--radius-lg); }
.card .crm-table thead th:first-child { border-radius: 0; }

/* Filter bar mobile collapse */
@media (max-width:767px) {
  .filter-bar .filter-bar-inner { display: none; }
  .filter-bar.fb-open .filter-bar-inner { display: flex; }
  .filter-bar.fb-open .fb-chevron { transform: rotate(180deg); }
  .fb-chevron { transition: transform .18s ease; }
}

/* ============================================================
   SETTINGS — CUSTOM FORM COMPONENTS
   ============================================================ */

/* ── Toggle switch (custom, dark-aware) ── */
.crm-switch {
  /* flex-start + width:auto (not space-between/100%) so the switch and its label text
     always stay adjacent, regardless of how wide the surrounding column/row is. Rows that
     DO want the switch pushed to the far right (e.g. .toggle-row) handle that at the
     outer flex level instead, not by stretching this element. */
  display: flex; align-items: center; justify-content: flex-start;
  gap: 10px; width: auto;
}
.crm-switch-label { flex: 1; min-width: 0; cursor: pointer; user-select: none; }
.crm-switch-label-text { font-size: 13.5px; font-weight: 600; color: var(--text); line-height: 1.3; display: block; }
.crm-switch-label-desc { font-size: 12px; color: var(--text-muted); display: block; margin-top: 2px; line-height: 1.4; }
.crm-switch-input { position: absolute; opacity: 0; width: 0; height: 0; }
.crm-switch-track {
  position: relative; flex-shrink: 0; width: 40px; height: 22px;
  background: rgba(255,255,255,.12); border-radius: 11px;
  cursor: pointer; transition: background .18s ease; border: 1px solid rgba(255,255,255,.1);
}
[data-theme="light"] .crm-switch-track { background: #d1d5db; border-color: #d1d5db; }
.crm-switch-thumb {
  position: absolute; left: 2px; top: 2px;
  width: 16px; height: 16px; border-radius: 50%;
  background: rgba(255,255,255,.5);
  transition: transform .18s cubic-bezier(.34,1.3,.64,1), background .18s ease;
  box-shadow: 0 1px 3px rgba(0,0,0,.4);
}
[data-theme="light"] .crm-switch-thumb { background: #fff; }
.crm-switch-input:checked + .crm-switch-track { background: var(--primary); border-color: var(--primary); }
.crm-switch-input:checked + .crm-switch-track .crm-switch-thumb { transform: translateX(18px); background: #fff; }

/* ── Toggle row list ── */
.toggle-list { border: 1px solid var(--border); border-radius: var(--radius-lg); overflow: hidden; }
.toggle-row {
  display: flex; align-items: center; gap: 14px; padding: 14px 16px;
  border-bottom: 1px solid var(--border-light); transition: background .1s;
}
.toggle-row:last-child { border-bottom: none; }
.toggle-row:hover { background: var(--bg-elevated); }
.toggle-row-icon {
  width: 32px; height: 32px; border-radius: 8px; display: flex;
  align-items: center; justify-content: center; font-size: 14px; flex-shrink: 0;
}
.toggle-row-content { flex: 1; min-width: 0; }
.toggle-row-title { font-size: 13px; font-weight: 600; color: var(--text); line-height: 1.3; }
.toggle-row-desc  { font-size: 11.5px; color: var(--text-muted); margin-top: 2px; line-height: 1.4; }
.toggle-row-right { flex-shrink: 0; display: flex; align-items: center; gap: 8px; }
.toggle-row-status { font-size: 11px; font-weight: 700; color: var(--text-dim); width: 24px; text-align: right; }
.toggle-row .crm-switch-input:checked ~ .toggle-row-status { color: var(--success); }

/* ── Tag chip input ── */
.tag-input-wrap {
  display: flex; flex-wrap: wrap; gap: 5px; align-items: center;
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 6px 9px; cursor: text;
  transition: border-color .14s, box-shadow .14s; min-height: 40px;
}
.tag-input-wrap:focus-within { border-color: var(--primary); box-shadow: 0 0 0 2px rgba(59,130,246,.18); }
.tag-chip {
  display: inline-flex; align-items: center; gap: 5px;
  background: var(--primary-soft); color: var(--primary); border: 1px solid rgba(59,130,246,.2);
  border-radius: 5px; padding: 2px 7px; font-size: 12px; font-weight: 600;
  white-space: nowrap; line-height: 1.5;
}
.tag-chip-remove {
  background: none; border: none; color: currentColor; opacity: .7; cursor: pointer;
  padding: 0; font-size: 14px; line-height: 1; display: flex; align-items: center;
  transition: opacity .1s; font-family: var(--font-sans);
}
.tag-chip-remove:hover { opacity: 1; }
.tag-input-field {
  border: none; outline: none; background: transparent;
  font-size: 13px; color: var(--text); font-family: var(--font-sans);
  flex: 1; min-width: 80px; padding: 1px 0;
}
.tag-input-field::placeholder { color: var(--text-dim); }

/* ── Searchable select ── */
.crm-select-wrap { position: relative; }
.crm-select-trigger {
  display: flex; align-items: center; justify-content: space-between;
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 7px 11px; cursor: pointer;
  font-size: 13px; color: var(--text); transition: border-color .14s, box-shadow .14s;
  user-select: none; gap: 8px;
}
.crm-select-trigger:focus-within,
.crm-select-wrap.open .crm-select-trigger {
  border-color: var(--primary); box-shadow: 0 0 0 2px rgba(59,130,246,.18);
}
.crm-select-trigger-text { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.crm-select-trigger-icon { font-size: 11px; color: var(--text-dim); flex-shrink: 0; transition: transform .14s; }
.crm-select-wrap.open .crm-select-trigger-icon { transform: rotate(180deg); }
.crm-select-dropdown {
  position: absolute; top: calc(100% + 5px); left: 0; right: 0; z-index: 500;
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: var(--radius-lg); box-shadow: 0 12px 40px rgba(0,0,0,.6);
  overflow: hidden; display: none; animation: fadeIn .1s ease;
}
.crm-select-wrap.open .crm-select-dropdown { display: block; }
.crm-select-search-wrap {
  padding: 8px; border-bottom: 1px solid var(--border-light);
  display: flex; align-items: center; gap: 7px;
}
.crm-select-search-wrap i { font-size: 12px; color: var(--text-dim); flex-shrink: 0; }
.crm-select-search {
  flex: 1; border: none; outline: none; background: transparent;
  font-size: 13px; color: var(--text); font-family: var(--font-sans);
}
.crm-select-search::placeholder { color: var(--text-dim); }
.crm-select-list { max-height: 220px; overflow-y: auto; }
.crm-select-group-label {
  font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .06em;
  color: var(--text-dim); padding: 8px 12px 3px; position: sticky; top: 0;
  background: var(--bg-elevated); z-index: 1;
}
.crm-select-option {
  padding: 8px 12px; font-size: 13px; color: var(--text-sub); cursor: pointer;
  transition: background .1s; display: flex; align-items: center; justify-content: space-between;
}
.crm-select-option:hover { background: var(--bg-raised); color: var(--text); }
.crm-select-option.selected { color: var(--primary); font-weight: 600; }
.crm-select-option.selected::after { content: '\f26a'; font-family: 'bootstrap-icons'; font-size: 12px; }
.crm-select-option.hidden { display: none; }
.crm-select-empty { padding: 14px 12px; text-align: center; font-size: 12.5px; color: var(--text-muted); }

/* ── Color picker ── */
.crm-color-picker { display: flex; align-items: center; gap: 10px; }
.crm-color-swatch {
  width: 40px; height: 40px; border-radius: var(--radius);
  border: 1px solid var(--border); cursor: pointer; overflow: hidden; flex-shrink: 0;
  position: relative;
}
.crm-color-swatch input[type="color"] {
  position: absolute; inset: -4px; width: calc(100% + 8px); height: calc(100% + 8px);
  opacity: 0; cursor: pointer; border: none; padding: 0;
}
.crm-color-swatch-preview {
  width: 100%; height: 100%; border-radius: inherit; pointer-events: none;
  transition: background .1s;
}
.crm-color-hex {
  flex: 1; font-family: 'JetBrains Mono', 'Cascadia Code', monospace;
  font-size: 13px; letter-spacing: .5px; max-width: 110px;
}
.crm-color-presets { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.crm-preset-dot {
  width: 22px; height: 22px; border-radius: 50%; cursor: pointer;
  border: 2px solid transparent; transition: transform .12s, border-color .12s;
  position: relative; flex-shrink: 0;
}
.crm-preset-dot:hover { transform: scale(1.2); }
.crm-preset-dot.active { border-color: #fff; box-shadow: 0 0 0 2px currentColor; }
[data-theme="light"] .crm-preset-dot.active { border-color: #fff; box-shadow: 0 0 0 2px #555; }

/* ── Form section heading ── */
.form-section {
  font-size: 10.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .07em;
  color: var(--text-dim); display: flex; align-items: center; gap: 8px;
  padding-bottom: 8px; border-bottom: 1px solid var(--border-light);
  margin-bottom: 16px; margin-top: 22px;
}
.form-section:first-child { margin-top: 0; }

/* ── Info banner ── */
.info-banner {
  display: flex; align-items: flex-start; gap: 11px;
  background: var(--primary-soft); border: 1px solid rgba(59,130,246,.18);
  border-radius: var(--radius-lg); padding: 12px 14px;
}
.info-banner i { font-size: 15px; color: var(--primary); flex-shrink: 0; margin-top: 1px; }
.info-banner-text { font-size: 12.5px; color: var(--text-sub); line-height: 1.55; }
.info-banner-text strong { color: var(--text); font-weight: 600; }
.info-banner-text a { color: var(--primary); text-decoration: none; }
.info-banner-text a:hover { text-decoration: underline; }

/* ── Path display ── */
.path-display {
  display: flex; align-items: center; gap: 8px;
  background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 8px 12px; font-size: 12px;
  font-family: 'JetBrains Mono', 'Cascadia Code', monospace;
  color: var(--text-muted); overflow-x: auto; white-space: nowrap;
}
.path-display i { font-size: 13px; color: var(--text-dim); flex-shrink: 0; }

/* ── Ticket Conversation Thread (shared: admin + portal) ──────────────────
   "sent" = the viewer's own side (staff on the admin page, client on the
   portal page) — right-aligned, gradient bubble. "received" = the other
   party — left-aligned, neutral bubble. "internal" = staff-only notes,
   rendered full-width with a dashed amber border so they read as clearly
   separate from the actual client-visible conversation. */
.ticket-thread {
  display: flex; flex-direction: column; gap: 18px; padding: 20px;
  max-height: 560px; overflow-y: auto; scroll-behavior: smooth;
}
.ticket-day-divider { display: flex; align-items: center; gap: 10px; margin: 4px 0; font-size: 11px; font-weight: 700; color: var(--text-dim, #9ca3af); text-transform: uppercase; letter-spacing: .5px; }
.ticket-day-divider::before, .ticket-day-divider::after { content: ''; flex: 1; height: 1px; background: var(--border-light); }
.ticket-msg { display: flex; gap: 10px; max-width: 78%; animation: ticketMsgIn .25s ease; }
.ticket-msg.sent { flex-direction: row-reverse; align-self: flex-end; }
.ticket-msg.received { align-self: flex-start; }
.ticket-msg.internal { max-width: 100%; align-self: stretch; }
@keyframes ticketMsgIn { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: translateY(0); } }

.ticket-msg-avatar {
  width: 34px; height: 34px; border-radius: 50%; flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 700; color: #fff; margin-top: 2px;
}
.ticket-msg.sent .ticket-msg-avatar     { background: linear-gradient(135deg, #6366f1, #a855f7); }
.ticket-msg.received .ticket-msg-avatar { background: linear-gradient(135deg, #64748b, #94a3b8); }
.ticket-msg.internal .ticket-msg-avatar { background: linear-gradient(135deg, #f59e0b, #f97316); }

.ticket-msg-col { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.ticket-msg-meta { display: flex; align-items: center; gap: 6px; font-size: 11.5px; color: var(--text-muted); }
.ticket-msg.sent .ticket-msg-meta { flex-direction: row-reverse; }
.ticket-msg-name { font-weight: 700; color: var(--text); }

.ticket-msg-bubble {
  padding: 11px 15px; border-radius: 14px; font-size: 13.5px; line-height: 1.55;
  white-space: pre-wrap; word-break: break-word; box-shadow: 0 1px 2px rgba(0,0,0,.05);
}
.ticket-msg.sent .ticket-msg-bubble     { background: linear-gradient(135deg, #6366f1, #a855f7); color: #fff; border-bottom-right-radius: 4px; }
.ticket-msg.received .ticket-msg-bubble { background: var(--bg-raised); color: var(--text); border-bottom-left-radius: 4px; }
.ticket-msg.internal .ticket-msg-bubble {
  background: repeating-linear-gradient(135deg, rgba(245,158,11,.07), rgba(245,158,11,.07) 10px, rgba(245,158,11,.12) 10px, rgba(245,158,11,.12) 20px);
  border: 1px dashed rgba(245,158,11,.55); color: var(--text); border-radius: 10px;
}

.ticket-thread-empty { padding: 48px 20px; text-align: center; color: var(--text-muted); }
.ticket-thread-empty i { font-size: 30px; opacity: .35; display: block; margin-bottom: 10px; }

.ticket-live-dot { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; color: var(--success, #10b981); }
.ticket-live-dot::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: var(--success, #10b981); animation: ticketLivePulse 1.8s ease-in-out infinite; }
@keyframes ticketLivePulse { 0%, 100% { opacity: 1; box-shadow: 0 0 0 0 rgba(16,185,129,.5); } 50% { opacity: .6; box-shadow: 0 0 0 4px rgba(16,185,129,0); } }

@media (max-width: 575.98px) {
  .ticket-msg { max-width: 92%; }
  .ticket-thread { max-height: 440px; }
}

/* ── Ticket detail rows (shared: admin + portal ticket sidebars) ────────── */
.tdetail-row { display: flex; align-items: center; gap: 12px; padding: 12px 16px; border-bottom: 1px solid var(--border-light); }
.tdetail-row:last-child { border-bottom: none; }
.tdetail-icon {
  width: 34px; height: 34px; border-radius: 9px; background: var(--bg-raised);
  display: flex; align-items: center; justify-content: center; flex-shrink: 0;
  color: var(--primary); font-size: 14px;
}
.tdetail-label { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .4px; color: var(--text-muted); }
.tdetail-value { font-size: 13.5px; font-weight: 600; color: var(--text); margin-top: 1px; }
.tdetail-value a { color: inherit; text-decoration: none; }
.tdetail-value a:hover { color: var(--primary); }